We’ve got a pretty good thing going on here at OpenMarket. We’re leaders of a mobile industry that's transforming the way customer-obsessed businesses communicate with their customers. Join our team: we're friendly, caring, weirdly tenacious, and fun.
The world’s biggest brands seek us out because we love finding ways to help them make their customers’ lives easier. This obsession with customer experience helps us develop software, technology, and processes that competitors all over the world desire.
In 2020 OpenMarket became part of the Infobip group. This combination brings together two world-class companies to form a leading global player in cloud communications, with combined revenue runrate of more than $1 billion enabling more than 14 billion customer interactions every month in more than 190 countries around the globe.
We’re seeking enthusiastic, collaborative, and resourceful people from a range of backgrounds who know how to get things done. Success comes from our culture, diversity, and dynamic global team. We value people who are authentic, take ownership, and deliver together. Does this sound like you?
As a Customer Success Executive, you will ensure our customers have a positive experience from contract execution through onboarding and adoption of our solutions. You will work closely with the regional commercial teams managing key accounts. In this role you will help drive operational and delivery expectations and alignment between our customers and the broader organization, while fostering collaborative and effective communication. You will be key in leading our effort to be a customer-centric organization. You will drive usage and adoption through activities defined as critical to ensure a customer's success.
This position is open in Seattle, WA, Jersey City, NJ or Remote.
OpenMarket, an Infobip Company embraces diversity and is an equal opportunity (EEO) employer.
We are unable to sponsor new U.S. work visas at this time.
Employment in this position may be contingent upon successful completion of a criminal and/or credit background investigation.