Job Locations US-NJ-Jersey City | US-WA-Seattle
Human Resources
Regular Full-Time

Job Posting Title

People Operations Generalist

About OpenMarket

We’ve got a pretty good thing going on here at OpenMarket. We’re leaders of a mobile industry that's transforming the way customer-obsessed businesses communicate with their customers. Join our team: we're friendly, caring, weirdly tenacious, and fun.


The world’s biggest brands seek us out because we love finding ways to help them make their customers’ lives easier. This obsession with customer experience helps us develop software, technology, and processes that competitors all over the world desire.


In 2020 OpenMarket became part of the Infobip group. This combination brings together two world-class companies to form a leading global player in cloud communications, with combined revenue runrate of more than $1 billion enabling more than 14 billion customer interactions every month in more than 190 countries around the globe.

OpenMarket Culture

We’re seeking enthusiastic, collaborative, and resourceful people from a range of backgrounds who know how to get things done. Success comes from our culture, diversity, and dynamic global team.  We value people who are authentic, take ownership, and deliver together. Does this sound like you? 

About the Role

 As a People Operation Generalist, you will partner closely with stakeholders to handle a wide range of human resources and administrative related tasks. You will provide day to day support and contribute to the achievement of organizational efficiency through direct management of multiple People Operations functions (talent acquisitions, employer branding, learning and development and/or total rewards).  

What You'll Be Doing

  • Provide day-to-day support for HR activities such as employee benefits, leave of absence, compliance etc.
  • Assist in the implementation of policies and procedures in the field of People Operations management.
  • Help to drive retention, engagement, growth, workflow efficiency, performance management and culture programs.
  • Coordinate implementation of different services, policies, and programs from different areas of work.
  • Establish collaboration with all stakeholders to understand their needs and provide strategic support.
  • Contribute to new projects and initiatives and assist in long term projects and programs.
  • Become a subject matter expert on HR internal processes and tools to manage those processes.

What to Bring

  • 5+ years of experience as an HR professional.
  • Experience with HRIS systems, Workday preferred.
  • Proficient with Google Docs (docs, sheets, slides) and Microsoft Office Products (Excel, PowerPoint, and Outlook).
  • Exceedingly well organized, detail oriented, flexible, and self-sufficient.
  • Excellent communication skills, both written and verbal - an ability to tailor communications to the appropriate audience.
  • Strategic mindset and ability to partner with several internal stakeholders.
  • Flexibility and willingness to challenge the status quo and change the organizational culture when necessary.
  • Experienced in taking initiative and proactively seeking creative solutions.
  • Ability to multi-task and keep track of various deliverables and their respective deadlines.
  • Ability to handle confidential information in a discretionary manner.


  • Bachelor's degree in Human Resources or equivalent experience.

You'll Be a Great Fit If

  • You love being a part of a small, dynamic, and agile team that encourages you to learn and grow.
  • You desire to work with some of the world’s top brands.
  • You love finding solutions to interesting problems and figuring out how things work.
  • You welcome having autonomy with complex tasks.
  • You are passionate about using your experience and expertise to inspire the team.

Additional Information

This position is open in Jersey City, NJ or Seattle, WA.


OpenMarket, an Infobip Company embraces diversity and is an equal opportunity (EEO) employer.


We are unable to sponsor new U.S. work visas at this time.


Employment in this position may be contingent upon successful completion of a criminal and/or credit background investigation.


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