Job Locations US-NJ-Jersey City | US-WA-Seattle
Regular Full-Time

Job Posting Title

Inside Sales Representative (Remote)

About OpenMarket

We've got a pretty good thing going on here at OpenMarket, an Infobip Company. We're leaders of a mobile industry that's transforming the way customer obsessed businesses communicate with their customers. Join our team: we're friendly, caring, weirdly tenacious, and fun. The world's biggest brands seek us out because we love finding ways to help them make their customers' lives easier. It's this obsession with customer experience that helps us develop software, technology and processes that competitors all over the world desire.


In 2020 OpenMarket became part of the Infobip group. This combination brings together two world-class companies to form a leading global player in cloud communications, with combined revenue runrate of more than $1 billion enabling more than 14 billion customer interactions every month in more than 190 countries around the globe.

About the Role

Inside Sales Representatives are responsible for inbound leads for their region and will need to communicate with Marketing + Sales about challenges with pipeline and lead quality. 


You know you're doing a good job when:

  • You achieve numeric sales quotas
  • Your reporting efficiency is thourogh, timely and accurately updated
  • You have professional internal and external communication
  • You built relationships and networks; provide help and support during events organization

What You'll Be Doing

  • Use and maintain the Salesforce data quality. 
  • Achieving defined KPI goals.
  • Accept feedback and training to continue to improve and develop.  
  • Close full cycle on D/C level accounts.  
  • Understand and execute Enterprise + Volume Velocity Sales process.
  • Support Sales Team with outbound prospect accounts into A/B segment . 
  • Properly understand the MSA process and working with Legal. 

What to Bring

  • 1-3 years prior experience as an Inside Sales or Sales Development Representative within the SaaS space.
  • Excellent communication skills both verbal and written.
  • Proficient in CRM software like Salesforce.
  • Strong listening and customer service skills.
  • Comfort in speaking to internal stakeholders and customers alike.
  • Energy to succeed and achieve targets.
  • Ability to work independently as well as collaboratively.
  • Flexible to attend specialized training and education abroad.


  • Bachelor’s degree or equivalent experience required.

Additional Information

This position is open to Remote or Jersey City, NJ.


OpenMarket, an Infobip Company, embraces diversity and is an equal opportunity (EEO) employer.


We are unable to sponsor new U.S. work visas at this time.


Employment in this position may be contingent upon successful completion of a criminal and/or credit background investigation.


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