Job Locations US-NJ-Jersey City | US-WA-Seattle
Regular Full-Time

Job Posting Title

Presales Engineer (Remote)

About OpenMarket

We've got a pretty good thing going on here at OpenMarket, an Infobip Company. We're leaders of a mobile industry that's transforming the way customer obsessed businesses communicate with their customers. Join our team: we're friendly, caring, weirdly tenacious, and fun. The world's biggest brands seek us out because we love finding ways to help them make their customers' lives easier. It's this obsession with customer experience that helps us develop software, technology and processes that competitors all over the world desire.


In 2020 OpenMarket became part of the Infobip group. This combination brings together two world-class companies to form a leading global player in cloud communications, with combined revenue runrate of more than $1 billion enabling more than 14 billion customer interactions every month in more than 190 countries around the globe.

About the Role

As a PreSales Engineer, you will provide technical pre-sales consultancy to customers as well as act as a technical advisor for our client’s technology needs. The successful incumbent will be a solutions orientated individual with a keen interest in blending sales and technology. The role involves designing and delivering solutions, proof of concept demonstrations, and consulting sales teams on technical aspects of potential opportunities. Acting as an Sales Engineer, you will ensure smooth integration between clients and Infobip by successfully coordinating all technical teams involved (both internal and external). 

What You'll Be Doing

  • Provide technical support to sales from discovery till financial win of assigned projects.
  • Identify opportunities to monetize professional services along with new and innovative use cases for Infobip's products and solutions. 
  • Collect technical requirements. 
  • Design and present high-level technical solutions for customers.
  • Present demos and POCs.
  • Lead security questionnaires and all compliance issues. 
  • Have an overview of market feature requirements and provide feedback to steer the development of products' features.
  • Have detailed overview of Infobip’s products and solutions from technical and commercial point of view and be an internal resource for education. 
  • Developing project scopes and objectives, involving and coordinating with all relevant stakeholders while ensuring technical feasibility.
  • Understanding clients' business in depth and knowing exactly which of our products can help them evolve their business.

What to Bring

  • Your previous experience (ideally 4 - 6 years) either in system integration/development/pre-sales or similar roles developed your expertise and now you’re looking for a high-growth challenge in a global IT company. 
  • You have a strong engineering background and passion for IT and Technology.
  • You have the ability to translate complex business requirements into workable technical solutions. 
  • You take a proactive and creative approach to attend to clients’ needs (even if they may not be aware of those needs). 
  • You are able to present products and ideas with ease, confidence and persistence.
  • You enjoy a collaborative, fast-paced, entrepreneurial environment. 


  • Bachelor’s degree or equivalent experience required.

Additional Information

This position is open to Remote or Jersey City, NJ.


OpenMarket, an Infobip Company, embraces diversity and is an equal opportunity (EEO) employer.


We are unable to sponsor new U.S. work visas at this time.


Employment in this position may be contingent upon successful completion of a criminal and/or credit background investigation.


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