Job Locations UK-London
Regular Full-Time

Job Posting Title

Lead UX Designer

About OpenMarket

We’ve got a pretty good thing going on here at OpenMarket. We’re leaders of a mobile industry that's redefining the way customer-centric businesses communicate with their customers. Join our team: we're friendly, caring, weirdly tenacious, and fun.

The world’s biggest brands seek us out because we love finding ways to help them make their customers’ lives easier. It’s this obsession with customer experience that helps us develop software, technology and processes that competitors all over the world desire.

OpenMarket Culture

We’re seeking enthusiastic, collaborative and resourceful people from a range of backgrounds who know how to get things done. Success comes from our culture, diversity and dynamic global team so we value people who are authentic, take ownership, and deliver together. Does this sound like you?

About the Role

This is a phenomenal opportunity for a committed Lead-level UX Designer, or a Senior Designer looking to take the next step in their career! You will be joining an established software engineering group, where you will be on a mission to embed Discovery and Design at the very core of its working practices. The career prospects for the successful candidate are excellent and there is a strong possibility of this developing into a leadership role as we build out our UX capabilities at the location.

What You'll Be Doing

Working closely with Product Managers and Engineers, you will help drive a transformation to become a design-led product organization delivering cutting-edge mobile messaging solutions. Supported by the Director of User Experience, you will be an advocate for Design and the product design process, helping people to understand and adopt it, and demonstrating the value it brings through your own, hands-on contribution.

What to Bring

  • Around 5 or more years’ UX design experience, currently working in a Senior or Lead capacity.
  • Good understanding of qualitative and quantitative research and testing techniques, including; interviews, surveys, usability tests and more.
  • Strong interaction design (wireframing) and prototyping skills, along with solid visual design skills, a good eye for aesthetic detail and the ability to work at varying levels of fidelity.
  • Competent in the use of industry standard design and prototyping tools such as Adobe XD, Sketch, InVision, Axure RP.
  • Strong communication skills; the ability to confidently explain concepts and influence people at all levels.
  • Experience leading research and test activities, workshops and other group activities like design sprints.

Nice to Have

  • Knowledge of the Telecom sector
  • Experience working on cloud / SAAS solutions


  • Degree qualification in Human-Computer Interaction (HCI), User Experience (UX) Design (or other Design field), Psychology (Cognitive Science), or a related field; or an equivalent level of industry experience.

You'll Be a Great Fit If

  • You love being a part of a small, dynamic, and agile team that encourages you to learn and grow.
  • You desire to work with some of the world’s top brands.
  • You love finding solutions to interesting problems and figuring out how things work.
  • You welcome having autonomy with complex tasks.
  • You are passionate about using your experience and expertise to inspire the team.

Additional Information

This role will be based at our London site and may involve infrequent international travel.

OpenMarket embraces diversity and is an equal opportunity (EEO) employer.

Employment in this position may be contingent upon successful completion of a criminal and/or credit background investigation.


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